Shel Israel is writting a book about Twitter and wants to move past the “we’re using it” to “this is how people have benefited” for his chapter on government.

“I’m a story teller. I’m looking for a citizen who had a problem. Tweeted some1 in gov. Got a solution. Tell me: shelisrael1@gmail.com”

Read more here, and if you’ve got an on-point story, tell Shel.