Light reading:BubbleIdeas: Government 2.0 is the Axis of the Semantic Web [Web 3.0]
Candi on Content: Creating a Culture of Customer Service
Beth’s Blog: American Red Cross social media and Social Media Listening Literacy for Nonprofits (wiki)
GovLoop’s gov-related hashtag directory
Apps 4 Edmonton
5 tools for finding local tweeps
Governments find Twitter effective at combating rumors
Andrea DiMaio: How Much Innovation is Enough for Government?
OMB Guidance on cookies and third-party Web apps (pdfs)
CampaignAdvertisements.com: Digital Consulting & Ad Strategy. 